The Connect dialog for a cluster provides the details to connect to a cluster using Compass. Use MongoDB Compass 1. To complete this procedure you must have MongoDB Compass installed.
To install MongoDB Compass, do one of the following:. If you need to add an IP address to the whitelist, you can do so in the Connect dialog. You can also add the IP address from the Security tab. To access a cluster, you must create a MongoDB User with access to the desired database s on your Atlas cluster. MongoDB users are separate from Atlas users.
You can also add the MongoDB user from the Clusters view. Use the following procedure to connect MongoDB Compass 1. In the Clusters view, click the Connect button for the cluster to which you want to connect. If neither of these apply, whitelist your IP address and use the Standard Connection string. If you are connecting directly to Atlas from an office or home network, this might be the preferred option. Navigate to Network Access to check the status of your peers.
Use the connection string for the appropriate interface endpoint if you are connecting with Compass over a Private Endpoint connection either because Compass:. Skip this step if Atlas indicates in the Setup Connection Security step that you have already configured a whitelist entry in your cluster. You can either:. Click Add IP Address to add the address to the whitelist.
Skip this step if Atlas indicates in the Setup connection security step that you have at least one MongoDB user configured in your project. To access the cluster, you need a MongoDB user with access to the desired database s on the cluster in your project. If you have Compass installed, click I have Compass in the ensuing dialog page.
If you do not have Compass installed, refer to the Prerequisites section. Choose your version of MongoDB Compass in the dropdown. Copy the connection string presented in the Atlas Connect dialog. Compass automatically detects the URI connection string in the system clipboard and asks for permission to auto-fill the connection form with the appropriate information. Click Yes. Fill in the Password field with the password for the user from the connection string.
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I've checked that my public IP was added to the whitelist and it is. Is that the port? Everything was done correctly except for one thing. I was being impatient after changing my Cluster User's password.
It can take up to 2 minutes for the system to be updated and therefore to allow Compass to access it. I still can't quite believe I wasted so much time on such a simple issue but the main thing is that it is resolved.
Make the "warning" message displayed on the webpage after updating the user details more obvious. It was right in my face and never spotted it appear or disappear as once I'd update the user detail on the website, I'd swap immediately to Compass to try to login.
By the time, I'd be done, well over 2 minutes would elapsed and the message would be long gone, so not very useful the way it is currently done. Instead of just saying: 'Authentication Fail', which is correct, the message could read differently when it knows the user is being updated i.
Something like this anyway. So, remember to be patient when changing your user's details in MongoDB and if you are, then yes, you will have a database up and running in the cloud in 5 minutes or less!
Learn more. Asked 1 year, 9 months ago. Active 1 year, 9 months ago. Viewed 4k times. I checked that the username used was indeed set up as an admin and it is. I checked my Authentication database was correct and it is. But I'm not quite sure what else to test for to resolve this problem. Any suggestions? Thierry Thierry 4, 6 6 gold badges 46 46 silver badges 79 79 bronze badges.
Active Oldest Votes. I eventually found out what the problem was after speaking to someone from MongoDB support Team!A user should have only the minimal set of privileges required to ensure a system of least privilege. Each application and user of a MongoDB system should map to a distinct user. This access isolation facilitates access revocation and ongoing user maintenance. If you have enabled access control for your deployment, you can use the localhost exception to create the first user in the system.
This first user must have privileges to create other users. As of MongoDB 3. Once you create the first user, you must authenticate as that user to add subsequent users. Enable Access Control provides more detail about adding users when enabling access control for a deployment. The userAdmin and userAdminAnyDatabase built-in roles provide createUser and grantRole actions on their respective resources. To create a user in a MongoDB deployment, you connect to the deployment, and then use the db.
The following operation creates a user in the reporting database with the specified name, password, and roles. Starting in version 4. However, you can still specify the password directly as you would with earlier versions of the mongo shell.
Enable Access Control provides more details about enforcing authentication for your MongoDB deployment. Changed in version 3. Kerberos, LDAP, x. For Kerberos authentication, you must add the Kerberos principal as the username. You do not need to specify a password.
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NET with read-only access to the records database. For LDAP authentication, you must specify a username. You do not need to specify the password, as that is handled by the LDAP service. The following operation adds the reporting user with read-only access to the records database. Users that will authenticate to MongoDB using an external authentication mechanism, such as x. For x. Each unique x. Use x. For routine user creation, you must possess the following permissions: To create a new user in a database, you must have the createUser action on that database resource.
Tip Starting in version 4.This page outlines common connection issues and possible resolutions. Detailed instructions for connecting to an Atlas cluster can be found in the Get Started with Atlas tutorial.
If you are an enterprise customer looking for support, please file a ticket. For community support, visit Community Support Resouces.
Your cluster Connect button may be disabled if your cluster is in the provisioning state. Your cluster needs to provision when it is first deployed, or when it is scaled up or down. The provisoning process can take up to 10 minutes, after which the Connect button will become enabled. The connection string format you use to connect to Atlas depends on several factors, including:.
To connect to Atlas, you must authenticate with a MongoDB database user. To create a database user for your cluster, see Configure Database Users. Atlas sets the limit for concurrent incoming connections to a cluster based on the cluster tier. If you try to connect when you are at this limit, MongoDB displays an error stating connection refused because too many open connections. For a detailed comparision of cluster tiers and their maximum concurrent connections, see Connection Limits and Cluster Tier.
For more details on fixing this issue, see Connection Alerts. Atlas clusters operate on port You must be able to reach this port to connect to your clusters. Additionally, ensure that the appropriate ports are open for the following:.
You can check your ability to reach a port using the third-party Outgoing port tester. If you cannot access these ports, check your system firewall settings and ensure that they are not blocking access to these ports.
If you have special characters in your password, you must encode those characters if using your password in a connection string URI.
Use the corresponding Hex value for your characters. If your password in plain-text is p ssw0rd'9'! Do not encode special characters in your password if you are using your password outside of a connection string URI for example, pasting it into the mongo shell or MongoDB Compass.
If you see this error message, your driver is likely out of date. For instructions on updating your driver, refer to your specific Driver Documentation. If you are using MongoDB Compass to connect to your cluster, you can visit the Compass Connection Errors page for additional troubleshooting resources.Starting in version 4. However, you can still specify the password directly as you would with earlier versions of the mongo shell.
The db. The authentication mechanism to use. For available mechanisms, see authentication mechanisms. If unspecified, uses the isMaster to determine the SASL mechanism or mechanisms for the specified user. See saslSupportedMechs. Determines whether or not the supplied password should be pre-hashed before being used with the specified authentication mechanism.
The default value is false. The mongo shell excludes all db. Starting in MongoDB 4. To authenticate after connecting the mongo shell, issue db. Tip Starting in version 4. Note The mongo shell excludes all db. For SCRAM-SHA-1although you may specify truesetting this value to true does not improve security and may interfere with credentials using other mechanisms.Understanding MongoDB
For all other methods, this value must be set to false default value. Any other value will result in authentication failure since those methods do not understand MongoDB pre-hashing.GitHub is home to over 40 million developers working together to host and review code, manage projects, and build software together.
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Already on GitHub? Sign in to your account. RC1 Built on Branch: release I can connect to the cluster with shell, RoboMongo, Node. Since you are connecting to MongoAtlas, connect to your second or third node, anything other than the primary node. I gave authentication database as "admin". Even if i remove iti get same error. I tried connecting to "test", "admin" or a custom database.
But got same error. I am able to connect to all db's from RoboMongo. I have enabled access to everywhere from Atlas - security. I am experiencing the same issue. Having similar issues on the database setup page, e. MongoTimeoutException: Timed out after ms However, my database is correctly connected and I'm running queries successfully on dashboard, pulse, etc.
I'm using similar Metabase config as silentachiever. Background: I have been using Atlas mongo 3. Yesterday upgraded Atlas to mongo 3. Then started seeing error messages. Tried different settings and confirmed IP whitelist ok, however nothing seemed to resolve error message. But when I checked my dashboard I was viewing results despite connection error message.
Hi thedavidprice It's still not working for me for a new M0 instance. Do you know if it's picking up new data for you, or perhaps just cached data from before? I tested connecting Metabase to a Free Tier Altas M0 instance, it timed out as the same result as you have mentioned.
Authentication Failed Error Message
This is also correlate with Metabase is using the driver which is [not version 3. Note that MongoDB 3.New in version 3. MongoDB maps the distinguished names DN of each returned group to roles on the admin database. MongoDB authorizes the user based on the mapped roles and their associated privileges. A client connects to MongoDB and performs authentication with any authentication mechanism that supports external authentication. Changed in version 3. Kerberos, LDAP, x. MongoDB uses simple binding by default, but can use sasl binding instead if configured in security.
MongoDB can use the security. The LDAP server evaluates the query and returns the list of groups to which the authenticated user belongs. If a returned group DN exactly matches the name of an existing role on the admin database, MongoDB grants the user the roles and privileges assigned to that role.
The client can perform actions on the MongoDB server which require the roles or privileges granted to the authenticated user. Prior to executing subsequent operations performed by externally authorized users, MongoDB re-acquires their group membership from the LDAP server.
A full description of LDAP is beyond the scope of this documentation. This page assumes prior knowledge of LDAP. Starting in version 4. To change the connection pooling behavior, update the ldapUseConnectionPool parameter.
For MongoDB 4. To manage roles on the MongoDB server, authenticate as a user whose group membership corresponds to a admin database role with role administration privileges, such as those provided by userAdmin. Create or update roles corresponding to LDAP group DNs such that users with membership in that group receive the appropriate roles and privileges.
For example, an LDAP group for database administrators might have a role with administrative roles and privileges. An LDAP group for marketing or analytics users may have a role with only have read privileges on certain databases. When configuring a role for a corresponding LDAP Group, remember that all users with membership in that group can receive the configured roles and privileges.
To remedy a scenario where you cannot manage roles on the MongoDB server, perform the following procedure:. Alternatively, apply the requirements listed above for transitioning those users to LDAP authorization. For replica setsconfigure LDAP authorization on the secondary and arbiter members first before configuring the primary. This also applies to shard replica setsor config server replica sets.
Configure one replica set member at a time to maintain a majority of members for write availability. In sharded clustersyou must configure LDAP authorization on the config servers for cluster-level users. You can optionally configure LDAP authorization on each shard for shard-local users. To use LDAP for authorization via operating system libraries, specify the following settings as a part of your mongod or mongos configuration file:.
The query is relative to the host or hosts specified in servers. Only mongod supports this parameter. Use with queryPassword.